Lonceen delivers wholesale jewelry to nearly every corner of the globe, with service coverage extending across North America, Europe, Latin America, the Middle East, Oceania, Africa, and Asia. Our key markets encompass the United States, Mexico, Canada, France, Germany, Greece, Australia, and over 200 additional destinations worldwide.

To accommodate diverse shipping requirements, we provide a comprehensive range of international logistics solutions, including air freight, sea freight, express delivery services (DHL/UPS/FedEx), and postal services. For detailed shipping information and available options, you can review our shipping options and details here.

Lonceen accepts various secure payment methods to accommodate our wholesale customers:

• PayPal - Fast and secure online payments
• Airwallex - International payment solution for seamless global transactions
• Bank Transfer (T/T) - Available for large wholesale orders

All transactions are secured with industry-standard encryption. Payment terms may vary based on order volume and customer relationship. Contact our sales team to discuss payment options.

Lonceen provides flexible delivery timelines depending on your location and shipping method:

• Processing Time: 1–3 business days
• Air Freight: Typically 6–12 days
• Express Delivery (DHL/UPS/FedEx): About 3–7 days
• Sea Freight: 15–35 days (U.S. sea shipping eligible for free freight on selected goods)
• Postal Services: 10–25 days, depending on the destination

Quality Assurance: Lonceen maintains strict quality control standards throughout our manufacturing process. All products undergo multiple quality inspections before shipment.

Return Policy:

• You have 7 days from receipt to decide if a return is necessary
• Items must be unused and in original packaging
• Products must not be worn, damaged, washed, or altered
• Items with non-returnable marks and gifts cannot be returned
• Return shipping costs are the responsibility of the customer

To initiate a return, please open a dispute and request it in the message. Once we receive your returned package, we will process the refund to your Lonceen account. Original shipping fees are non-refundable.

For any questions or assistance regarding returns, please contact us at service@pintreel.com.

How to Get Coupons:

• Log in and claim your coupon through the "New User Benefits" module on the homepage
• Obtain coupon codes through social media and other promotional channels

How to Use Coupons:

When placing an order for products, simply enter your coupon code during checkout to receive the discount.